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Contact center

See the calls that are waiting.

Queues, ring strategies, and live activity, in the same platform as your phone system.

What the team can see

01

Queues and ring strategies

Ring a group together, in an order, or to the person who has been free the longest.

02

Who is available

See who can take the next call, including Teams availability when you use it.

03

Live activity

Calls in progress and calls waiting, while the day is still happening.

04

Reporting

A look back at demand, and how the team kept up.

05

The customer record

Calls, messages, and voicemail stay with the customer.

How the calls move

Let’s talk

See your queue.

Tell us which calls should wait, and where they go when everyone is busy.