Texts, with the call.

Business SMS and MMS stay with the contact, the voicemail, and the recent calls.

On the customer record

Text, including photos, from the same conversation as the call.

Calls, messages, voicemail, and notes stay together.

The recent conversation is there before someone calls back.

SMS is available from the BablyBox workspace inside Microsoft Teams, with voicemail, contacts, and queues.

Texting uses the same numbers, routing, and voicemail.

If a text becomes a call, it can wait with the other calls.

SMS sits with voicemail, contacts, and queues in the Teams workspace.

Let’s talk

Tell us how customers follow up after a call.