This Acceptable Use Policy ("AUP") applies to all use of services provided by BablyBox, LLC d/b/a BablyBox and forms part of the BablyBox Terms of Service.
Use the service lawfully
Customers and users may not use BablyBox to violate applicable law, regulation, court order, or the rights of another person. Customers are responsible for the legality of their communications campaigns, calling practices, messaging, recordings, content, and use of telephone numbers.
Prohibited activity
- Fraud, scams, phishing, impersonation, or deceptive communications.
- Illegal robocalling, unlawful telemarketing, or communications made without legally required consent.
- Unlawful caller-ID spoofing or manipulation intended to defraud, cause harm, or wrongfully obtain value.
- Spam, abusive messaging, harassment, threats, or unlawful discriminatory conduct.
- Artificially generated or inflated traffic, traffic pumping, or attempts to manipulate compensation or usage.
- Malware, credential theft, unauthorized access, denial-of-service activity, security circumvention, or probing systems without authorization.
- Using numbers, identities, accounts, or services without authorization.
- Interfering with telecommunications networks, emergency services, other Customers, or BablyBox operations.
- Attempting to evade fraud, abuse, identity, calling, messaging, or security controls.
- Reselling Services without BablyBox authorization.
Calling and messaging compliance
Customers conducting marketing or automated communications are responsible for all required consent, identification, opt-out mechanisms, do-not-call obligations, calling-hour restrictions, campaign registration, and other requirements under applicable federal and state law. BablyBox may impose reasonable traffic controls or require documentation concerning use cases, consent, business identity, or traffic origin.
Customer verification and network protection
BablyBox may verify customer identity and business information, investigate suspicious traffic, request supporting documentation, limit calling or messaging capabilities, or take other reasonable measures to protect consumers and communications networks.
Enforcement
BablyBox may investigate suspected violations and, when reasonably necessary, block traffic, restrict features, suspend accounts, terminate Services, preserve relevant records, or cooperate with carriers, regulators, and law enforcement as permitted or required by law. Where circumstances permit, BablyBox will attempt to provide notice and an opportunity to address a violation.
Reporting abuse
Report suspected abuse to abuse@bablybox.com. Security vulnerabilities should be reported to security@bablybox.com.